Relational Uncertainty in Outsourcing and Offshoring: TON program — October 9

September 1, 2014

The TON network will be conducting its next full-day program on October 9 at Arla.

  • The topic will give us a chance to look at how we build and manage relationships with vendors (and that greater trust brings greater uncertainty).
  • Arla has a couple of sessions planned: Multi-vendor management–Arla’s story; and Shared Service Level Agreements.
  • We will be conducting several Challenges sessions. Several of our TON members will come with vendor management/relationship challenges.
  • The challenge is described in 6-8 minutes (we have a template to guide the description) and then we open up discussion to the small groups.  It’s a great way to get some input and sparring from our network.
  • If you would like to hear more, contact Katie Gove at